Privacy Policy

Privacy Policy

Last Updated: December 09, 2024

Welcome to Food On Tips ("FOT"). Your privacy is critical to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our application, you agree to the practices described herein.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:

  • Contact Details: Name, email, phone number, and other details provided during registration.
  • Billing Information: Payment details (e.g., credit card information, billing addresses) for transactions.

b. Usage Data:

  • Interaction Data: Information about your interactions with our platform, such as orders, preferences, and browsing history.
  • Technical Data: Device type, operating system, IP address, and app usage statistics.

c. Location Data:

Your precise location when you enable location services to display nearby restaurants and enhance delivery accuracy.

d. Media Access:

Files, images, or media stored on your device, accessed with your consent, for features like uploading profile pictures or food reviews.

e. Permissions We Request:

To deliver the best experience, the app may request the following permissions:

  • INTERNET: To connect with servers for fetching restaurant data, processing orders, and supporting payments.
  • ACCESS_FINE_LOCATION: To determine your exact location for displaying nearby restaurants and enabling precise delivery services.
  • READ_EXTERNAL_STORAGE: To access photos and media files, such as uploading images for profiles or reviews.
  • WRITE_EXTERNAL_STORAGE: To save app-related content, such as downloaded menus, promotional offers, or order invoices.

2. How We Use Your Information

We use the collected data for:

  • Order Fulfillment: Processing and delivering your orders.
  • Personalization: Offering tailored restaurant suggestions and promotions.
  • Communication: Sending updates, notifications, and responding to inquiries.
  • Location-Based Services: Enabling location-relevant searches and delivery.
  • Improvement: Monitoring and enhancing app performance.
  • Legal Compliance: Meeting regulatory requirements and preventing fraud.

3. How We Share Your Information

Your information is not sold but may be shared in the following situations:

a. With Service Providers:

Trusted third parties (e.g., payment processors, delivery services) to operate the app effectively.

b. For Legal Reasons:

To comply with applicable laws or respond to valid legal requests.

c. During Business Transfers:

In the event of mergers or acquisitions, your data may be transferred under confidentiality obligations.

4. Data Security

We implement stringent measures to protect your data:

  • Encryption: Data is encrypted during transmission and storage.
  • Secure Servers: Protected servers are used to store user data.
  • Access Controls: Only authorized personnel can access sensitive information.

Although we strive for robust security, no system is entirely foolproof.

5. Your Rights

As a user, you have the following rights:

  • Access: Request a copy of your personal data.
  • Update: Correct inaccuracies in your data.
  • Delete: Request data deletion or delete your account via the app.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, contact us at foodontip@gmail.com.

6. Cookies and Tracking

We use cookies to enhance your app experience by:

  • Analyzing Behavior: Understanding how you interact with the app.
  • Personalizing Content: Tailoring restaurant suggestions and promotions.
  • Improving Performance: Monitoring and fixing app issues.

You can manage cookies in your browser settings, but disabling them may limit some functionalities.

7. Third-Party Links

Our app may include links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing any information.

8. Children’s Privacy

Our app is suitable for all age groups. If you are under 18, parental guidance is recommended. For concerns regarding children’s data, contact us at foodontip@gmail.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or email. We encourage you to review the policy periodically.

10. Contact Us

If you have any questions or concerns, reach out to us:

  • Email: foodontip@gmail.com
  • Phone: +91 9929553622
  • Address: 3, Govind Nagar East, Amer Road, Jaipur, Rajasthan 302002